Frequently Asked Questions
Everything you need to know about our professional clown apparel and novelties.
How do I determine my correct size for oversized clown shoes?
Our professional clown shoes are designed to fit over your standard footwear. We recommend measuring the outer length of your sneakers and comparing it to our size chart to ensure a secure, 'stomp-ready' fit.
What is the shipping turnaround for custom-tailored polka dot suits?
Custom suits are handcrafted by our master tailors. Please allow 10-14 business days for production before your order is shipped via your selected courier method.
Are your professional makeup kits safe for sensitive skin?
Yes, all our greasepaints and setting powders are hypoallergenic, paraben-free, and FDA-compliant, ensuring they are safe for long performances and various skin types.
Can I return a wig if it doesn't match my costume?
For hygiene reasons, wigs and foam noses can only be returned if they are unopened and in their original, sealed packaging. Please contact our support team within 30 days of purchase for a return authorization.
Do you offer bulk discounts for circus troupes and theatrical groups?
Absolutely! We offer tiered pricing for orders of 10 or more identical items. Please email our sales department with your troupe's details to receive a custom quote.
How should I clean and maintain my novelty oversized accessories?
Most of our fabric accessories are spot-clean only. For high-quality latex noses and props, we recommend wiping them down with a damp cloth and mild soap after every performance to preserve the color and texture.